Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

Jeff saved the day and was so awesome and transparent with our purchase! We needed a dumpster quickly after another company no call/show with one we purchased, and Jeff dropped everything to answer our call and get us a dumpster within an hour and a half of talking!! He is the man!!! He even made sure his team took a picture of our purchase to make sure it was safe and sound. I am forever grateful for his outstanding communication and how professional his service was tonight. If you have a project and need someone to help, Jeff, his team, and HIPPO company is the place to go!! Thank you so so much, we look forward to working with you in the future! : ) ~ Alissa P
Just moved to Springfield not too long ago. Rented from Hippo for a project because I had some debris that needed to be removed and I couldn’t be happier with the experience. After calling couple companies, they’re the only one that could deliver on time. Their customer service was friendly and responsive. Assuring me of next day delivery which they executed flawlessly. Pricing was also competitive with no hidden fees. Another thing to add on was the pickup. One phone call and they arrived right on schedule. Super easy to work with. Friendly drivers and office staffs for communication. Outstanding! Will def recommend to all friends and families from now on! ~ Hongxiang C
My family in Springfield Mass was doing a whole house clean out after kid leaving for college. Hippo Springfield Dumpster Rental are able to get all the junk and garbage accumulated over the year. The dumpsters are brand new, and I love the Hippo logo. Getting dumpster from Hippo is very easy. I was able to order over text message the second time I requested. Driver also gave me advance notice before the dumpster arrived at my house. Amazing service. Our family highly recommend Hippo Springfield Dumpster Rental Services. We will definitely use Hippo for Spring Cleaning and future house renovations ~ Eileen L
I highly recommend Hippo. From placing the initial order they were very friendly and easy to work with. They had the dumpster to me exactly when I needed it. The driver was so polite, friendly and helpful. Carefully setting it down where we asked and without any issues. They were kind enough to leave the dumpster for longer than the quoted timeframe which was a bonus. Their customer service respond via phone or text immediately. I will definitely be using their service again and high recommend them to anyone needing a dumpster. And their prices were very competitive. Sincerely, Joanne H. ~ Joanne H
Hippo Springfield Dumpster Rental is the best dumpster rental service I’ve ever used for my construction company. I usually get my dumpster the same day. Drivers also put down wood block to protect my driveway. Hippo Springfield Dumpster Rental hands down the best company in Springfield Mass area. I will continue to use them for all my roof and construction projects. The 20 yard dumpsters are brand new, fresh painted dumpster. Versus the competitors old rusty and leaving stain marks on my customers driveway. Shout out to Hippo Springfield Dumpster Rental Service ~ Kevin Z
I called Hippo first. I was going to shop around but the customer service was plesant so I decided to go with them. He explained all the do's and don't which was appreciated because we were cleaning out our garage. Super fast and careful delivery, I expected to wait for days, It was delivered the same day. The driver even got out to show me how to work the door and latch before he left. Service with a smile. Highly recommended! ~ Simone S
Great experience, the dumpster was delivered the same day and picked up on a timely manner. Customer services was great, after I notice an error charge they reversed the charge within seconds and responded quickly. The rate was the same as they quoted and we did not go over the weight limit, so no extra charge. I would recommend them, and will be calling them again for future services. Thanks Hippo dumpsters! ~ Op G
We had a good experience with Hippo from beginning to end. We had to demo our garage. My bf filled out the order form incorrectly, resulting in a dumpster just for 1 Day instead of a week. I emailed them, got a super fast response, and they were very accommodating with us and our error allowing us to keep it without an extra charge. Very professional, good communication. ~ Alison L
Hippo was excellent to use as my dumpster company, Hippo Springfield Dumpster Company was the best dumpster company I have used, they are there when they said they would be, clean and neat with the pickup.very reasonable price.I have used several others in the past and this was he best one, I WOULD RECOMMEND HIPPO SPRINGFIELD DUMPSTERcompany to everyone that needs a dumpster company!!!!!!! ~ Tina G
We got a 15 yd dumpster for our project to replace our wood floors. Hippo did everything right: They responded promptly to our requests, delivered on time, supplied a dumpster in good condition, and picked it up promptly. Their pricing was very competitive as well. I highly recommend them. ~ Carl S
Very very prompt service both for delivery and luck up…best prices around, I checked!! Great great service/customer services!! Highly recommend these hard working guys!!! I wish I had taken photos thank you for making an aggravating situation seem less thanks Hippo And staff. Amy ~ Amy A
When I was still in distress about how to dispose of the garbage at home, a phone call Hippo company immediately helped me solve the problem, the service efficiency is good, I think I need to keep their contact information, and use it again next time. ~ Qingli C
Fast, courteous service. Needed a dumpster within 24 hours and Hippo Dumpster delivered on point. The driver arrived as scheduled and removed as scheduled. 5 ⭐️ service. Absolutely recommend them will definitely use them again ~ juan t
Best price and very good communication. Always called back or texted me within a few minutes if I was unable to reach them when trying to contact them. Very clear on rules and pricing. Quick and as easy a process as possible. 10 stars ~ Stephan T
The dumpster was delivered early in the morning the day after I ordered it, I couldn’t have been more pleased with the fast delivery. The pricing is very competitive and reasonable, I would definitely rent from them again. ~ Whit
Fast delivery,fast pick up great customer service and communication would definitely recommend to anyone looking for a dumpster also upfront pricing with clear instructions on what is acceptable and not acceptable to put in the dumpster ~ Vanessa L
Great experience! Easy to book and excellent communication. Dumpster was great quality and clean, easy to load and zero issues with drop off and pick up! Will definitely use Hippo again! ~ Allison G
Great company if you need a dumpster rental in Springfield, MA. Very responsive, they are able to deliver dumpsters same day or next day. Thanks again! ~ Jeff P
Was a great experience, they answered all my questions promptly and brought the dumpster the same day! Will definitely rent from here again, and recommend to everyone. ~ gareth f
Hippo dumpsters was so easy to request and have delivered and picked up. Someone always picked up the phone and prices were more than fair! ~ Catherine C
Hippo was an easy company to work with. One phone call to get it, and one to pick up. They dropped it right where I wanted. Pick up was fast. ~ William B
The process was very easy, the people had great customer service and it was quick and easy delivery and pickup ~ Marie T
Excellent service dropped it off the same day. I called. Filled it in 1 day they picked it up the next day. Highly recommend excellent service ~ Keith L
Hippo is great and the price is even better. I have referred 3 people who need dumpster. I will use them very soon again. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Thank you ~ ChicopeeRadio 2

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